National NonProfit Network ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Platform").

By creating an account, using our Platform, or otherwise interacting with us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Register or manage a charity or association (organization name, contact email, phone, address, EIN)
• Create or register for events (event details, location, ticket selections)
• Sign up for event alerts (ZIP code, email, phone number, notification preferences)
• Follow or favorite charities and associations
• Participate in discussions or post comments
• Volunteer for events (name, email, assignment details)
• Contact us or provide feedback

Information Collected Automatically

When you access our Platform, we may automatically collect certain technical information, including your IP address, browser type, device information, operating system, usage data, and pages visited. We may use cookies and similar technologies to enhance your experience and analyze Platform usage.

Location Information

When you sign up for event alerts or search for events, we use the ZIP code you provide to determine nearby events and calculate distances. We do not track your real-time GPS location unless you explicitly grant permission.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform
• Create and manage your account
• Send you event alerts, notifications, and updates you have requested
• Process event registrations and volunteer sign-ups
• Connect volunteers with charities and associations
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve the Platform
• Detect, prevent, and address technical issues, fraud, or other prohibited activities
• Comply with our legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With charities and associations: When you register for an event, volunteer, or follow an organization, we share relevant details (such as your name and email) with that organization so they can coordinate with you.
• With service providers: We use third-party services (such as email delivery providers, SMS gateways, and cloud hosting) that help us operate the Platform. These providers have access to your information only to perform services on our behalf and are obligated to protect it.
• For legal compliance: We may disclose information when required by law, court order, or government regulation, or to protect the rights, property, or safety of our users or others.
• Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. SMS and Email Communications

When you sign up for event alerts, you choose how you want to be notified (email, text message, or both). You can manage your notification preferences or cancel your subscription at any time through the "Manage Your Alerts" feature. For SMS messaging, standard message and data rates may apply. See our SMS Messaging Terms for details.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. When you cancel an event alert subscription, we delete the associated record. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. You can update your profile information through your account settings. To request access to, correction of, or deletion of your data, contact us using the information below.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information.

8. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact National NonProfit Network through the contact information available on our Platform.